Privacy Policy

Last Updated: [Date]

Moondeck (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect Information You Provide

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Shipping and billing address
  • Payment information Phone number
  • Any information submitted through forms (returns, support requests, etc.)

Information Collected Automatically

When you visit our site, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages you visit and time spent on our site
  • Cookies and tracking data to improve your experience

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Improve our website and user experience
  • Send updates, order notifications, and marketing emails (you may opt out anytime)
  • Detect and prevent fraud

3. How We Share Your Information

We do not sell your personal information.

We may share your data only with:

  • Service providers (e.g., payment processors, shipping carriers, email platforms)
  • Legal authorities, if required to comply with law or protect our rights

All partners are required to handle your data in a secure and confidential manner.

4. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences
  • Enable shopping cart functionality
  • Improve site performance

You can disable cookies in your browser settings, but some features may not work correctly.

5. Data Security

We take reasonable measures to protect your information from unauthorized access or disclosure. However, no method of transmission is 100% secure.

6. Your Choices You can:

  • Opt out of marketing emails
  • Request access to the information we have about you
  • Request corrections or deletion of your personal information (where legally allowed)

To make a request, contact us at support@moondeck.co.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

8. Children’s Privacy

We do not knowingly collect information from children under 13. If you believe a child has provided us data, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

10. Contact Us

For questions about this policy or your personal data, reach out to: info@moondeck.co