Shipping

Flat $6.95 U.S. shipping on any order with shoes. Color Splash insoles ship free in the same order, or $2.95 on their own. Gift cards are delivered by email.

• In-stock orders are processed and shipped within 1 to 3 business days, excluding weekends and holidays.
• You'll get a tracking link by email as soon as your order ships.
• We currently ship within the United States only.

Pre-orders

Pre-order items ship as soon as they arrive at our warehouse, in the order they were placed. We'll email you when yours is on the way. If your order mixes pre-order and in-stock items, the in-stock items ship right away and the pre-order items follow separately, at no extra shipping cost.

Exchanges (always free)

Not quite the right fit or color? Exchange for a different size or colorway at no cost. We cover the return label and ship your new pair free.

• Start within 14 days of delivery.
• Exchanges are subject to availability. If your new size is out of stock, we'll offer a refund or store credit.
• Your new pair ships as soon as your return is scanned by the carrier.

Returns

If they just aren't for you, send them back for a refund to your original payment method.

• Start within 14 days of delivery.
• A $6.95 return label fee is deducted from your refund.
• Original shipping charges are not refundable.
• Refunds are issued within 5 business days of the return arriving at our warehouse.

Condition

Shoes must be unworn and returned in their original box with everything they came with. Try them on indoors on a clean surface. Pairs that show outdoor wear can't be accepted.