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We reply within 1–2 business days, Monday through Friday. Weekend messages get answered first thing Monday. No ghosting, no guessing.

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Prefer email?

Reach us directly at info@moondeck.co. Weekdays, 9–5 ET.

Before you reach out

These two pages cover most of what people ask about — worth a quick look:

• FAQs — sizing, fit, materials, care, shipping, warranty
• Returns and exchanges — 14-day returns, free size and color exchanges, how it works