Shipping policy

Shipping Policy

Free Shipping

Free shipping on every U.S. order. No minimum, no fine print.

Processing & Delivery

Orders are typically processed within 1–2 business days. Once shipped, you'll receive a tracking number by email. Delivery times vary by destination but are generally 3–7 business days for standard shipping within the US.

Return Shipping

A $10 return label fee is deducted from your refund. Prefer store credit? We'll waive the fee. Exchanges are always free.

Questions?

If you have any questions about your order or shipment, please contact us at returns@moondeck.co and we'll get back to you within 1 business day.